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Edge Computers offers a * 7 DAY MONEY BACK GUARANTEE if you are not satisfied with your computer or hardware purchase under the following conditions:
Merchandise returned clean and in its original packaging all accessories
The original envoice must be presented with the returned product.
Computers systems (less deposit) with all documentation and accessories, and in clean and re-sellable conditions, exculding “special order” items.
All OEM or UNOPENED retail product with all documentation and accessories
ANY DEFECTIVE PRODUCT: Edge computers will gladly exchange any product proven to be defective within 7 days of purchase. After 7 days, all items are then covered under their respective manufactureers, warranty. Edge Computers can ship products to manufactures at the customers' expense if desired.
Retail-boxed products that have been opened.
All special Orders
OEM products with incomplete packaging
Media (CD-R, CD-RW, DVD-+R, DVD-+RW, Floppy), and other media
software, books, and magazines are not refundable due to Canadian Copyright Laws.
System Deposits, Delivery and Service Charges, and opened ink kits/cartidges are also not refundable
Shipping, Service Charges, and non cash adjustments
Products retruned after the 7 days
Any cheques that is NSF must be replaced by cash, interact, moey order or bank draft with an additional $25.00 service chage applied
All Cheques requires Full identification with License Number and Credit card number on the back of the cheque
Store credits are valid for ONE year, starting from the date of issue. Edge Computers is not responsible for loss store credits. For recovery here is a 25.00 service charge.
All retail-boxed products including processors must be sent directly to the manufactureer or vendor for warranty repair or replacement. OEM CPU's are covered by a 30-day warranty unless stated differently. All OEM components have a 1 year manufactureers warranty unless otherwise stated. Used products are sold “AS IS” unless otherwise stated ** EDGE PC's have a 1 year parts, 3 year labour warranty. All defective retail boxed products must be set to a manufacturer for repairs/replaceent not at Edge Computers expense.
Edge PC Systems warranty is a hardware based warranty. Software, Configureation, Viruses, Power problems, Misues or abuse are note covered under warranty.